SeedForge signs you in with a six-digit code sent to your email. There is no password. Almost every sign-in problem is one of the four below.
If your code does not arrive
Check the address you typed. Open seedforge.com/app, enter the email you use for SeedForge and select Continue. On the code screen, choose Back if you need to correct it.
Search your inbox, then spam. Search for SeedForge rather than scrolling. A work inbox is the most common place for the message to be held.
Wait out the countdown, then resend. The code screen waits 30 seconds before Resend code becomes available. Request another code once it does.
Check the code has not expired. A code lasts 10 minutes. If yours is older, request a new one rather than retyping the old digits.
The screen submits on its own once all six digits are entered, and there is a Verify button if it does not.
Note: Never send your sign-in code to anyone, including us. Nobody at SeedForge needs it.
If you lost access to your email
This is the one case that needs a person, because changing the sign-in address on an account has to be done by an administrator.
Email support@seedforge.com from an inbox you can open. Include the old address, the address you want to use, and your startup or fund name, so ownership can be established.
Once the address is changed, existing sign-in sessions end and you sign in again with a code sent to the new address. An address already in use by another account cannot be moved to yours.
Quick answers
Where is the password reset?
There is none. Sign-in uses an email code, so there is no password to reset.
Why is Resend code greyed out?
The screen waits 30 seconds before enabling it. Let the countdown finish.
Can I correct a mistyped email?
Yes. Choose Back on the code screen and enter the correct address.
My code keeps being rejected. What now?
Request a fresh one. A code older than 10 minutes is rejected even when the digits are right.